Please note this is a free informational resource we have compiled for expats/international people
Tokyo is a huge city with all kinds of products and services, but if there’s one thing that’s difficult to find, it’s laundry service. Pretty much all of the laundry shops you find in Shinjuku, Roppongi, or other districts are dry cleaners who charge by the piece, not by weight, and pick up and delivery isn’t offered. There is only one service in Tokyo that offers laundry delivery; www.wash-fold.com (that is not us, we are just writing this out of goodwill/to help out others).
You will more than likely need the assistance of a Japanese person to order, but here is their basic information, below. If you use their service, please leave a comment below sharing your experience so we can build upon each other’s information and make this easier for everyone, in the future.
Pickup
From Shinjuku, Roppongi, and many places in Tokyo.
Delivery
Similarly, delivery to all over Tokyo.
Payment Methods?
Cash is easiest, but it looks like they also accept online payments.
24/7 Ordering
Order online, at anytime.
Turnaround?
Laundry ready in 2 days.
English Level?
Nearly zero so you will need some help there.
Wash & Fold Pricing
Pickup and delivery fees vary based on location
Click here for exact delivery price minimums
Smaller bag 3~4Kg (¥ 2,750)
Bigger bag 6~8Kg (¥ 3,520)
Pickup and delivery fees vary based on location
Click here for exact delivery price minimums
Delivery Fees and Service Areas
It looks like they have order minimums, as opposed to a separate delivery fee.
There are several shops in Tokyo. You need to contact the right one, based on your location.
Click here to see a list of each shop with contact info.
Wash-fold.com Contact Info
+81 03-3320-9510
https://www.facebook.com/washfold11
franchise@wash-fold.com